Training & Support Resources
Explore our extensive support resources to find the answers you are looking for. If you have any questions you can find here, please send them through our Live Chat on Intercom or via email to support@upmailsolutions.com
Fully Comprehensive Training Portal
From new users to advanced administrators complete our series of online courses and become a true power user. Anyone can access and track your progress directly from the UpMail platform.
Live Chat Support
Get instant answers with our Live Chat support. No matter where you are in our application you can get answers from our live support team.
Shortcut Tips & Tricks
Get quick access to the most commonly asked questions with graphic and video explinations.
Robust Helpdesk Articles
Find all of your answers with video and screenshot support to help guide you through any process.
Need inspiration on what you can create?
View our full library of communication templates that help tell your sales story.
Hotel Reactivation
Reactivation Pack Onboarding Webinar Series
Go to the full onboarding webinar page that will breakdown the webinar in digestible videos.
If you have any questions about this webinar ahead of time, please contact me directly using our Live Chat or by email to support@upmailsolutions.com. You can also find additional resources and support by accessing our Help Centre.
A guide to reactivate your
Hotel B2B & MICE Revenues
This online resource is to help hotels and sales professionals navigate through this crisis and prepare in the reactivation of B2B and MICE revenues following best practice communications.
Wrap up your Christmas prospects
faster this year
This webinar provides your sales teams with a simple and easy step-by-step guide to prospecting for your Christmas Events.
It’s an easy way to get your sales teams up to speed with the essentials needed in 2019 to generate more bookings and grow your M&E revenues.
The way hotel sales teams interact with prospects has changed and we’ll make sure your teams don’t miss on out the new trends and revenue opportunities!
For more information about UpMail, take a look at our blog
Time to adjust your ‘sales’ to ride-out this storm
Too early to assess the impact of Covid-19 but NOT too early to prepare…
HSMAI’s Sales Leader Forum
Read the highlights and key takeaways from the HSMAI Europe Sales Leader Forum held at the Savory Hotel Jan 28th 2020 – Learn how Revenue Management can find its ‘second wind’ by integrating Sales and Marketing
Malmaison and Hotel du Vin
“The look and feel of our proposals have been modernised and transformed by UpMail” Andrew PicketsHead of Meetings and Events | Malmaison and Hotel du Vin HeadquartersLondon, England TypeHotel chain Number of hotels35 properties, 4* boutique RegionUnited Kingdon...