Training & Support Resources

Explore our extensive support resources to find the answers you are looking for. If you have any questions you’re unable find here, please send them through our Live Chat or via email to

Comprehensive Training Portal

From new users to UpMail Champions, complete our series of online courses and become a true power user. Anyone can access and track your progress directly from the UpMail platform.

Live Chat Support

Access global live support from any page within our application or website and receive instant answers to your questions.

Robust Helpdesk Articles

Easily find all your answers with screenshot and video support, guiding you through any process seamlessly

Streamlined Onboarding Program

Whether you prefer an accelerated two-day onboarding process or a more thorough two-month approach, your dedicated UpMail Customer Success Representative will tailor an onboarding plan to perfectly align with your goals.

Need inspiration?

View our full library of communication templates that help tell your sales story.

For more information about UpMail, visit our blog

Mastering Hotel Sales Proposals: 10 Best Practices for Success

Mastering Hotel Sales Proposals: 10 Best Practices for Success

Crafting a winning hotel proposal requires more than just presenting a document; it’s about having a solid grasp on the clients needs, highlighting your hotel’s distinctive offerings, and seamlessly weaving it all into an easily digestible format. In our blog, we outline ten essential best practices for creating and cultivating successful hotel proposals.