Training & Support Resources
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If you have any questions you’re unable find here, please send them through our Live Chat or via email to support@upmailsolutions.com
Comprehensive Training Portal
Whether you’re a new user or an UpMail Champion, complete our series of online courses to become a true power user. You can easily access and track your progress directly through the UpMail platform.
Live Chat Support
Access global live support from any page on our application or website and get instant answers to your questions. It’s not a bot—it’s a real person!
Robust Helpdesk Articles
Quickly & easily find all your answers with comprehensive screenshot and video support, which guides you through each process step by step.
Streamlined Onboarding Program
Whether you prefer an accelerated two-day onboarding process or a more thorough two-month approach, your dedicated UpMail Customer Success Representative will tailor an onboarding plan to perfectly align with your goals.
Resource Library
Explore our library of best practices, tips, and tricks to maximize your use of UpMail for Business Development and Closing Deals. Discover how to leverage UpMail to its fullest potential.
Seamless Integrations
For more information about UpMail, visit our blog
Attachments Are Out. Why Hotel Sales Teams Should Switch to Embedded Links
Still attaching PDFs and Word documents to emails? Discover a smarter way to share wedding brochures, catering menus, and event proposals using embedded links that elevate your brand and professionalism.
Next-Level Hotel Business Development: Strategies for Success Webinar Recap
Didn’t catch our recent Next-Level Hotel Business Development: Strategies for Success webinar? No problem – here’s your quick recap!
Follow-Up Email Facts That Hotel Sales Teams Can’t Ignore
Most hotel sales opportunities are lost not because of the offer—but because of a lack of follow-up. Let’s break down five facts that reveal just how crucial follow-ups are in both the prospecting and proposal stages of hotel sales.