Blog
Stay up-to-date with the latest hospitality news, industry best practices,
and UpMail product & team updates.
5 Essential Business Development Activities for Hotel Sales Teams
Learn the five essential business development activities that every hotel sales team should prioritize.
Crafting Standout Holiday Party Proposals for Your Hotel
Stand out this holiday season with personalized holiday party proposals that turn inquiries into bookings. Showcase your hotel’s unique offerings and respond quickly to secure more corporate and private events.
How Email Templates Can Save Hours in Your Workday
In today’s fast-paced, digitally driven work environment, email remains one of the most essential communication tools. Yet, for many professionals, it has also become a significant time drain. So, how much time are we really spending on emails, and how can we reclaim those hours? One of the simplest and most effective solutions is leveraging email templates.
Speeding Up Proposal Response Times: A Guide for Hotel Sales Teams
In the fast-paced world of hotel sales, time is of the essence. The quicker your team can respond to RFPs and send out proposals, the more likely you are to secure bookings and build lasting relationships with clients.
UpMail’s Corporate Template Gallery: The Key to Brand Consistency for Your Hotel Group
Ensuring consistent messaging across multiple hotel properties can be a challenge. With UpMail’s Corporate Template Gallery, maintaining brand consistency and streamlining communication across all your hotel portfolio becomes effortless.
Maximize Hotel Prospecting with Data-Driven Reporting & Insights
When it comes to hotel prospecting outreach, having the right tools can make all the difference. UpMail provides invaluable tracking and reporting features, ensuring you’re never left in the dark about your email engagements. Instead of guessing whether recipients are opening and interacting with your content, you have clear data & insights at your fingertips.
UpMail’s Template Gallery: The Ultimate Tool for Fast and Effective Hotel Sales
UpMail’s Template Gallery is a valuable resource for hotel sales professionals who need to move fast—responding to inquiries, creating and sending proposals, and delivering contracts. Learn about the key advantages of this feature in streamlining and accelerating your hotel sales process, ultimately leading to increased bookings.
Elevating Your Hotel Prospecting Game with Strategic Email Communication
In the competitive world of hotels, effective communication can make or break a deal. Email remains a powerful tool for hotel prospecting, offering a direct line to potential clients. Here are some tips to elevate your hotel prospecting game through email communication.
Mastering Hotel Sales Proposals: 10 Best Practices for Success
Crafting a winning hotel proposal requires more than just presenting a document; it’s about having a solid grasp on the clients needs, highlighting your hotel’s distinctive offerings, and seamlessly weaving it all into an easily digestible format. In our blog, we outline ten essential best practices for creating and cultivating successful hotel proposals.
Step by Step Success: Utilizing UpMail for Seamless Hotel Communication
While UpMail is primarily categorized as a proposal tool, its capabilities go far beyond that single function. In fact, every time you hit send on an email, you could be utilizing UpMail’s powerful features. From prospecting to event servicing and every step in between, UpMail offers a seamless solution to elevate your hotel’s email communication workflow.
Tailoring Hotel Proposals to Targeted Market Segments
The power of market segmentation is essential when creating hotel proposals, where resonating with a specific audience can make or break a booking. In this blog, we’ll dive into the importance of hotel market segmentation, identifying its role in understanding client behaviors, and mastering the art of crafting effective targeted proposals.
UpMail + Delphi Integration: Streamline Workflows, Save Time
Explore the key functionalities of the UpMail + Delphi integration and how it benefits hotel sales teams.
Enhance your Hotel Proposals with UpMail’s Meetings & Events Module
With our new Meetings & Events Module your sales team will be able to seamlessly add preset meetings and events tables into your UpMail hotel proposal templates.
Amadeus Partners with UpMail Solutions to Expand Hospitality Technology Ecosystem
UpMail and Amadeus have joined forces to integrate UpMail technology into Delphi Sales and Catering. This exciting partnership will revolutionize the way Delphi users approach composing and sending proposals for Groups and Meetings & Events, resulting in increased productivity and differentiation for their hotels.
Knowland Partners With UpMail to Improve Group Sales Productivity With Personalization of Account-Based Sales Outreach
UpMail is delighted to announce our partnership with Knowland, the the world’s leading provider of data-as-a-service insights on meetings and events for hospitality. With the industry’s largest historical database of actualized events, thousands of customers trust Knowland to sell group smarter, and maximize their revenue.
MICE & Group Sales of tomorrow & Technology
What has fundamentally changed in Group Sales? What are the implications for Marketing and Sales strategies for hotels and how to leverage technology best? – That’s discussed in this COLLECTIVE #MICEBEAT session, which was streamed live on Linkedin and Youtube on 7th December 2021.
Is your customer buying experience hurting your business?
The customer buying process has changed dramatically since the beginning of the internet. This is how you adapt to the latest trends and expectations.
5 Customer Journey Improvements You Can’t Afford to Ignore in 2021
More than ever customers are making their buying decisions online. Make sure you are providing the best customer journey.
MICE proposals that convert faster!
Are your MICE proposals converting or are they going straight to the trash? There’s an art to creating conversion-ready proposals, but what is it?
HSMAI’s Sales Leader Forum
Read the highlights and key takeaways from the HSMAI Europe Sales Leader Forum held at the Savory Hotel Jan 28th 2020 – Learn how Revenue Management can find its ‘second wind’ by integrating Sales and Marketing
Boosting revenue through existing customers
The relationship you have with your customers is built on mutual trust. But how are you continuing to nurture your customers after they’ve stayed at your hotel once?
Prospecting the SMART way
You don’t have to be lucky to be good at prospecting. But you do have to start leveraging sales acceleration technology if you want to boost conversions.
Is your hotel sales team running fast enough?
As sales acceleration technologies become increasingly mainstream, simpler to use and more effective, sales teams are embracing the power of tech like never before.
UpMail partners with Great Hotels of The World
UpMail partners with Great Hotels of The World to increase hotel member revenue streams,
by dramatically improving the conversion of Group &MICE Sales Proposals
Welcoming our Commercial Director
We are delighted to welcome Simon Dowell as our new Commercial Director. Simon joins us from Marriott International.
UpMail Partners With Frasers
UpMail has partnered with Frasers Hospitality, a global hospitality operator to help them improve the quality and efficiency of their one to one sales communications.
Customer Story: Jurys Inn
Here is our new customer success story about how hospitality sales teams around the world are using UpMail to increase their efficiency and accelerate sales.
GDPR Compliance
Find out how UpMail is preparing for GDPR compliance
How To Make Email Work
Email has been around for decades. The question is, can email still compete as a relevant outbound sales channel?
Happy Holidays from UpMail
All of us here at UpMail join in saying “Thank you” and wishing you a Happy Holiday and prosperous New Year!
How Storytelling can Boost Sales
The best salespeople do not just sell a product or service, they present it as a vision of a future their customers cannot live without. They offer a simple solution to a challenging problem.
What you need to know about Sales Acceleration in the Hotel industry
European sales teams are now spending on average £4,228 per sales rep on sales acceleration technology. Why is this?
UpMail Nominated for HITEC Amsterdam Entrepreneur 20X Award
We’ve been nominated for the prestigious Entrepreneur 20X Award, joining the ranks of other trailblazing startups!
Two sales email metrics to watch to ensure the success of your hotels’ sales team
Summer is in full swing. As things heat up we thought it would be the perfect time to talk in this blog post, about ways to put some sizzle in your sales using the power of metrics.
When it comes to connecting, know your prospects
Does cold contacting sales prospects give you the chills? Fear of rejection or not getting a reply back is usually the culprit. It doesn’t have to be that way. Here, we provide you with some useful, quick and easy pointers that will increase your chances of getting a prospect to engage with you. Put these tips into action and start heating up your sales today.
Let’s get personal – Customized emails that get noticed, and opened
If you’re sending emails to sales prospects that aren’t personalized, you might as well write ‘send straight to trash’ in the subject line.
From spam box to inbox with 10 easy tips
Did you know that one out of every four business emails sent in the US got marked as email spam or went missing last year? That means 25% of your sales emails potentially never see the light of day.
Six tips to follow-up like a pro after a trade show
Trade shows are an amazing opportunity to make contacts, generate leads and spark conversations, but the real business is often done in the weeks following the event.
Customer Story: Guoman Royal Horseguards Hotel, London UK
Each month, we’ll share a story with you about how hospitality sales teams around the world are using UpMail to increase their efficiency and accelerate sales.
Engagement Dashboard: Prioritize your prospects to increase your productivity
Making the right decision requires the right data. UpMail knows that with the right data in hand, hospitality sales teams can increase their performance to a whole new level.
It’s all about Content – Don’t be afraid to use it.
Content converts lookers to buyers. Here’s why you should stop being afraid of it and start using it now.
Five differences between sales and marketing that are reduced by sales acceleration technologies
I love doing lists. All kinds of lists: I write lists for grocery shopping and event invites. I list things I need to get done as well as all the celebrities I would like to date, etc. etc.
The three keys to unlocking sales acceleration in the hospitality sector
Sales acceleration technologies are all about increasing the velocity of sales. It’s about embracing tools and technologies into the sales team that enable a company to learn what works best, to repeat those actions, to track their impact and continually improve and optimise. But what do these sales acceleration processes look like?
Why smart hotels know that brand consistency sells
Successful hotels and hotel chains are marked out but an ability to provide consistency in service to guests at all points where there is interaction. This is only achieved through strong brand values, a commitment to training but also in providing the right tools to staff to be able to do their job.
How to make more sales by weaving the power of your hotel’s brand into every email
The hospitality industry is one of the largest spenders on brand all the way through from advertising to the signage through to the design of the room. And little wonder as a key study from Cornell University showed that a strong brand can impact the value of a hotel and its chain by up to three times. So the incentive to protect that brand is significant but do we see this happening at every customer interaction? Well…..
Alliance Pornic Increases Revenue 13% with UpMail [case study]
The Alliance Pornic Hotel, part of Alliance Hospitality Group, is a luxury resort in Bretagne, France offering a range of spa treatments including Thalasso therapy. Alliance Pornic, wanted to improve email communications with a focus on branding, productivity, and increasing revenue.
How the UK hospitality industry is using sales acceleration technology to exceed sales revenue targets
If you are yet to hear about sales acceleration technology then take note, at least some of your competitors are almost certainly using it already. Whether your company and your sales department is small or large, you will need to implement some sort of sales acceleration technology in order to stay competitive.
9 steps to increase the performance and productivity of your hotel sales team
Sales people and marketers are usually quite different types of people and it’s important to bring them together and make the best of what each of them has to offer. Marketers should ensure that any collateral being used by the sales team is on brand and correct – from the website, videos and brochures, down to welcome packs and emails. They should create interesting content so sales can keep reaching out and touching their prospects creatively.
The importance of visual content
The importance of visual content
How your marketing team should be supporting your sales communications
Sometimes marketing and sales teams can fall into a vicious and unproductive cycle. Marketing will get frustrated with sales for sending off-brand communications. Sales teams want marketing to provide them with a wide variety of tools to be able to select from depending on their prospect or clients needs.
Success Story
See how UpMail modernised and transformed proposals for one of the UK's leading hotel boutique & lifestyle brands.