Blog

Stay up-to-date with the latest hospitality news, industry best practices,
and UpMail product & team updates.

How Email Templates Can Save Hours in Your Workday

How Email Templates Can Save Hours in Your Workday

In today’s fast-paced, digitally driven work environment, email remains one of the most essential communication tools. Yet, for many professionals, it has also become a significant time drain. So, how much time are we really spending on emails, and how can we reclaim those hours? One of the simplest and most effective solutions is leveraging email templates.

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Maximize Hotel Prospecting with Data-Driven Reporting & Insights

Maximize Hotel Prospecting with Data-Driven Reporting & Insights

When it comes to hotel prospecting outreach, having the right tools can make all the difference. UpMail provides invaluable tracking and reporting features, ensuring you’re never left in the dark about your email engagements. Instead of guessing whether recipients are opening and interacting with your content, you have clear data & insights at your fingertips.

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Mastering Hotel Sales Proposals: 10 Best Practices for Success

Mastering Hotel Sales Proposals: 10 Best Practices for Success

Crafting a winning hotel proposal requires more than just presenting a document; it’s about having a solid grasp on the clients needs, highlighting your hotel’s distinctive offerings, and seamlessly weaving it all into an easily digestible format. In our blog, we outline ten essential best practices for creating and cultivating successful hotel proposals.

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Step by Step Success: Utilizing UpMail for Seamless Hotel Communication

Step by Step Success: Utilizing UpMail for Seamless Hotel Communication

While UpMail is primarily categorized as a proposal tool, its capabilities go far beyond that single function. In fact, every time you hit send on an email, you could be utilizing UpMail’s powerful features. From prospecting to event servicing and every step in between, UpMail offers a seamless solution to elevate your hotel’s email communication workflow.

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Tailoring Hotel Proposals to Targeted Market Segments

Tailoring Hotel Proposals to Targeted Market Segments

The power of market segmentation is essential when creating hotel proposals, where resonating with a specific audience can make or break a booking. In this blog, we’ll dive into the importance of hotel market segmentation, identifying its role in understanding client behaviors, and mastering the art of crafting effective targeted proposals.

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MICE & Group Sales of tomorrow & Technology

MICE & Group Sales of tomorrow & Technology

What has fundamentally changed in Group Sales? What are the implications for Marketing and Sales strategies for hotels and how to leverage technology best? – That’s discussed in this COLLECTIVE #MICEBEAT session, which was streamed live on Linkedin and Youtube on 7th December 2021.

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HSMAI’s Sales Leader Forum

HSMAI’s Sales Leader Forum

Read the highlights and key takeaways from the HSMAI Europe Sales Leader Forum held at the Savory Hotel Jan 28th 2020 – Learn how Revenue Management can find its ‘second wind’ by integrating Sales and Marketing

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Prospecting the SMART way

Prospecting the SMART way

You don’t have to be lucky to be good at prospecting. But you do have to start leveraging sales acceleration technology if you want to boost conversions.

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UpMail Partners With Frasers

UpMail Partners With Frasers

UpMail has partnered with Frasers Hospitality, a global hospitality operator to help them improve the quality and efficiency of their one to one sales communications.

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Customer Story: Jurys Inn

Customer Story: Jurys Inn

Here is our new customer success story about how hospitality sales teams around the world are using UpMail to increase their efficiency and accelerate sales.

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How Storytelling can Boost Sales

How Storytelling can Boost Sales

The best salespeople do not just sell a product or service, they present it as a vision of a future their customers cannot live without. They offer a simple solution to a challenging problem.

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When it comes to connecting, know your prospects

When it comes to connecting, know your prospects

Does cold contacting sales prospects give you the chills? Fear of rejection or not getting a reply back is usually the culprit. It doesn’t have to be that way. Here, we provide you with some useful, quick and easy pointers that will increase your chances of getting a prospect to engage with you. Put these tips into action and start heating up your sales today.

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From spam box to inbox with 10 easy tips

From spam box to inbox with 10 easy tips

Did you know that one out of every four business emails sent in the US got marked as email spam or went missing last year? That means 25% of your sales emails potentially never see the light of day.

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The three keys to unlocking sales acceleration in the hospitality sector

The three keys to unlocking sales acceleration in the hospitality sector

Sales acceleration technologies are all about increasing the velocity of sales. It’s about embracing tools and technologies into the sales team that enable a company to learn what works best, to repeat those actions, to track their impact and continually improve and optimise. But what do these sales acceleration processes look like?

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Why smart hotels know that brand consistency sells

Why smart hotels know that brand consistency sells

Successful hotels and hotel chains are marked out but an ability to provide consistency in service to guests at all points where there is interaction. This is only achieved through strong brand values, a commitment to training but also in providing the right tools to staff to be able to do their job.

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How to make more sales by weaving the power of your hotel’s brand into every email

How to make more sales by weaving the power of your hotel’s brand into every email

The hospitality industry is one of the largest spenders on brand all the way through from advertising to the signage through to the design of the room. And little wonder as a key study from Cornell University showed that a strong brand can impact the value of a hotel and its chain by up to three times. So the incentive to protect that brand is significant but do we see this happening at every customer interaction? Well…..

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Alliance Pornic Increases Revenue 13% with UpMail [case study]

Alliance Pornic Increases Revenue 13% with UpMail [case study]

The Alliance Pornic Hotel, part of Alliance Hospitality Group, is a luxury resort in Bretagne, France offering a range of spa treatments including Thalasso therapy. Alliance Pornic, wanted to improve email communications with a focus on branding, productivity, and increasing revenue.

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9 steps to increase the performance and productivity of your hotel sales team

9 steps to increase the performance and productivity of your hotel sales team

Sales people and marketers are usually quite different types of people and it’s important to bring them together and make the best of what each of them has to offer. Marketers should ensure that any collateral being used by the sales team is on brand and correct – from the website, videos and brochures, down to welcome packs and emails. They should create interesting content so sales can keep reaching out and touching their prospects creatively.

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Success Story

 See how UpMail modernised and transformed proposals for one of the UK's leading hotel boutique & lifestyle brands.