As the end of the year approaches, we look back with pride at all of our accomplishments. From launching innovative features to forging strong partnerships and welcoming new clients, 2024 has been a year of growth, collaboration, and success for UpMail.

Here are our top 5 highlights from a remarkable year:

1. NEW FEATURES

This year, we rolled out exciting features designed to streamline workflows and enhance productivity for our clients:

• Template Gallery: Accessible to all clients, this gallery provides inspiration and a starting point for creating professional and effective templates.
  > Click here to lean more about our Template Gallery

• Corporate Template Gallery: Perfect for hotel groups and hotel management companies, this feature enables seamless sharing of templates and content across all property accounts, fostering consistency and efficiency.
  > Click here to learn more about our Corporate Template Gallery

2. STRENGTHENED PARTNERSHIPS & INTEGRATIONS

Our partnership with Amadeus Delphi flourished further as we solidified our position as their preferred proposal tool. Highlights include:

• Welcoming new clients who benefit from utilizing both systems.
• Hosting a successful webinar to showcase how the systems work together.
• Launching a new integration with MeetingBroker, making the proposal process even more seamless for hotel sales teams.
  > Click here to learn more about the UpMail + Delphi Integration

Plus, we further enhanced our integration with Oracle Opera Cloud by enabling the import of additional tables for Packages and Additional Resources and expanding the available merge fields.

> Click here to to learn more about the UpMail + Opera Cloud Integration

3. GLOBAL CLIENT GROWTH

This year, we had the privilege of partnering with clients across the globe. A few notable additions include:

• HNH Hospitality in Italy
• Shangri-La The Shard, London in the UK
• Staybridge Suites Dubai in Dubai
• Kalahari Resorts in the U.S.
• The Bristol Belgrade in Serbia
• Hard Rock Hotel Punta Cana in the Dominican Republic

From luxury resorts to boutique hotels and global hotel groups, we’re honored to support such a diverse range of properties.

2. REFINING THE UPMAIL EXPERIENCE

Our efforts to make UpMail a truly indispensable tool extended beyond feature launches. We:

• Implemented feedback from clients to refine and enhance our tools including improving the appearance of our Meetings & Events tables.
• Expanded our resources, such as best practice guides and training materials, ensuring that every user can maximize their UpMail experience.

5. OUR TEAM

Behind every achievement this year is our incredible global team, stretching from Canada to the UK, Europe, and Pakistan. Their unwavering commitment to our product and our clients is nothing short of amazing.

This year, our team:

• Collaborated across time zones to deliver exceptional service.
• Continuously innovated to improve UpMail’s offerings.
• Fostered a culture of excellence and customer-centricity, ensuring that our clients’ needs remain at the heart of everything we do.

We’re immensely grateful for their hard work, dedication, and passion, which continue to drive UpMail’s success.

As we prepare to welcome a new year, we remain dedicated to innovating and empowering hospitality sales teams worldwide. To all our clients and partners, THANK YOU for making this year unforgettable. Here’s to even greater success in the year ahead!