Training & Support Resources

Explore our extensive support resources to find the answers you are looking for.
If you have any questions you’re unable find here, please send them through our Live Chat or via email to support@upmailsolutions.com

Comprehensive Training Portal

Whether you’re a new user or an UpMail Champion, complete our series of online courses to become a true power user. You can easily access and track your progress directly through the UpMail platform.

Live Chat Support

Access global live support from any page on our application or website and get instant answers to your questions. It’s not a bot—it’s a real person!

Robust Helpdesk Articles

Quickly & easily find all your answers with comprehensive screenshot and video support, which guides you through each process step by step.

Streamlined Onboarding Program

Whether you prefer an accelerated two-day onboarding process or a more thorough two-month approach, your dedicated UpMail Customer Success Representative will tailor an onboarding plan to perfectly align with your goals.

Resource Library

Explore our library of best practices, tips, and tricks to maximize your use of UpMail for Business Development and Closing Deals. Discover how to leverage UpMail to its fullest potential.

Seamless Integrations

For more information about UpMail, visit our blog

Mastering Hotel Sales Proposals: 10 Best Practices for Success

Mastering Hotel Sales Proposals: 10 Best Practices for Success

Crafting a winning hotel proposal requires more than just presenting a document; it’s about having a solid grasp on the clients needs, highlighting your hotel’s distinctive offerings, and seamlessly weaving it all into an easily digestible format. In our blog, we outline ten essential best practices for creating and cultivating successful hotel proposals.

Step by Step Success: Utilizing UpMail for Seamless Hotel Communication

Step by Step Success: Utilizing UpMail for Seamless Hotel Communication

While UpMail is primarily categorized as a proposal tool, its capabilities go far beyond that single function. In fact, every time you hit send on an email, you could be utilizing UpMail’s powerful features. From prospecting to event servicing and every step in between, UpMail offers a seamless solution to elevate your hotel’s email communication workflow.

Tailoring Hotel Proposals to Targeted Market Segments

Tailoring Hotel Proposals to Targeted Market Segments

The power of market segmentation is essential when creating hotel proposals, where resonating with a specific audience can make or break a booking. In this blog, we’ll dive into the importance of hotel market segmentation, identifying its role in understanding client behaviors, and mastering the art of crafting effective targeted proposals.