Training & Support Resources

Explore our extensive support resources to find the answers you are looking for. If you have any questions you’re unable find here, please send them through our Live Chat or via email to support@upmailsolutions.com

Comprehensive Training Portal

From new users to UpMail Champions, complete our series of online courses and become a true power user. Anyone can access and track your progress directly from the UpMail platform.

Live Chat Support

Access global live support from any page within our application or website and receive instant answers to your questions.

Robust Helpdesk Articles

Easily find all your answers with screenshot and video support, guiding you through any process seamlessly

Streamlined Onboarding Program

Whether you prefer an accelerated two-day onboarding process or a more thorough two-month approach, your dedicated UpMail Customer Success Representative will tailor an onboarding plan to perfectly align with your goals.

Need inspiration?

View our full library of communication templates that help tell your sales story.

For more information about UpMail, visit our blog

MICE proposals that convert faster!

MICE proposals that convert faster!

Are your MICE proposals converting or are they going straight to the trash? There’s an art to creating conversion-ready proposals, but what is it?

HSMAI’s Sales Leader Forum

HSMAI’s Sales Leader Forum

Read the highlights and key takeaways from the HSMAI Europe Sales Leader Forum held at the Savory Hotel Jan 28th 2020 – Learn how Revenue Management can find its ‘second wind’ by integrating Sales and Marketing

Malmaison and Hotel du Vin

Malmaison and Hotel du Vin

“The look and feel of our proposals have been modernised and transformed by UpMail” Andrew PicketsHead of Meetings and Events | Malmaison and Hotel du Vin HeadquartersLondon, England TypeHotel chain Number of hotels35 properties, 4* boutique RegionUnited Kingdon...